Quote:
Originally Posted by proego
The problem is with formating on that site. This is the complaint form from official form for the enforcement agency filed against Lufthansa. Should the web page formating be better, than the eyes wouldn't hurt you.
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Please just stick to the facts of YOUR complaint and leave all of the other bull**** out. You can highlight a single word or phrase and provide a hyper-link to the relevant EU regs. Also, try to include some paragraph breaks.