Thanks jimworcs.
I think that you have captured the point of my anger. It took a fellow traveller, who as it turns out did know my mom from trying to get the same flight out of Castlegar, to take compassion on her. He was the one who called his buddy to pick them up, drive them to bus stop, and catch the bus to Castlegar.
Her confusion was a simple function of being tired. My mom maintains her home on her own, she does her own shopping and cooking, she manages her financial affairs. My mom is a woman who is active in her union's seniors group, is a recording secretary, volunteers for three other organizations, travels by her vehicle to the coast and to Edmonton to see her sister, travelled last year to Hungary.
She is a highly functioning woman who does not need to be supervised!
My reaction was also informed by a series of stories of stranded customers across Canada over the Christmas holiday period.
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