On the foul language and and the like, no argument from me. But saying he is generally unhelpful is wrong. Is that observation only because he is in support of the airlines and not those filing complaints? That is the only conclusion that can be drawn given some of the helpful advice he has posted.
Also, by some of the other reasons, why is Butch still here? Sarcastic comments, insulting other members, and generally unhelpful (most of his posts are time spent bashing airline people and going on and on about arrest).
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