Sound like a terrible experience...I imagine you had a hard time enjoying any of your vacation. I know nothing about SPIRIT but think that if you could possibly try calling and talking to another agent it might be helpful. I doubt that you want to have to add more frustration and work to this already bad situation, and you should not have to. They say that the bus arrived early, but they (bus driver) should have had a copy of the manifest of all passengers from that flight and others not there should have been paged to return for bus. Of course, I have no idea what was done there. Sorry u had to go thru all that. Good luck in resolving this.
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