Regardless of what your husband did, you were treated VERY poorly, and it truly angers me at USAirways, and the Sheriff's department.
My suggestion would be to write a letter, detailing everything, to the DOT, and also send a copy to the FAA. At this point, USAirways has probably documented your reservation, with their side of the story, which doesn't go in your favor, as far as dealing with their customer service department, about this incident.
|