You say this is wrong. Which part? The part that it is an unfair policy or did the airline not follow the policy correctly?
I looked at their website and it states.... By joining and participating in the FREE SPIRIT program, each member agrees to be bound by these terms and conditions.
It then goes on later in the page to say......FREE SPIRIT Miles will expire when an account becomes inactive for a period of 6 months or more. An "inactive" account is one that has less than 2,000 miles credited to it from any source during the preceding 6 months.
I will agree that if you earned the miles, you should be able to use them. But this is part of their program and no matter how much a person thinks it's wrong, you agreed by joining.
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