Quote:
Originally Posted by Butch Cassidy Slept Here
I’m not suggesting that bad behavior is common to the majority of US-based airline staff and crew. However, the postings on this board appear to suggest there is a significant minority who see nothing wrong with abusing customers. Responsible crew and staff can either begin to speak-up about this situation, or wait until the government has to intervene and perhaps make life miserable for ALL crew and staff.
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I am not saying that abusing customers is OK. What I am saying is that there was a full 737 (I looked up the equipment on their web site) and that those passengers couldn't have helped but see the problem. These passengers should be questioned...subpeonaed...whatever...in what seems to me would be a very good legal case against that carrier if what I am reading is a true account of the incident. If the same thing, as she described, happened to me, you can damn well bet I would seek an attorney immediately and insist the passengers on that flight be questioned as to what happened. We are hearing only one side of the story and I feel there are pieces to that side that are missing.