Complaint: Customer Service Flight 1105 upset,confused, where do I stand?
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  #16  
Old Feb 26, 2009, 5:55 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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I think court will be far too costly for little reward. Bad publicity is much better. Get the names of witnesses who are prepared to testify and send a detailed complaint to US Airways and to the DOT, with witness statements. Complain specifically about the abuse of power and see what happens. Sometimes, courts are not the best resort, because it will harden positions and proving it can be difficult.