Complaint: Check-in / Boarding AirTran - will never fly again
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  #10  
Old Mar 10, 2009, 3:17 AM
airhead airhead is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2008
Posts: 228
Default Dear Trlvr:

I appreciate you comments and I hope others, including yourself learn from the bad and good experiences of air travel and take the posts on this site as a means of education.. So many people think the gate agent has control and that is not true. Since you want to use fancy words, I have questions. I am sure the majority of the general public may not understand what you are saying. The "moniker" (I appreciate your use of name calling) used deems appropriate if you have read any of my past postings.

How can I use a hyperbole if it is not relevant to the topic? Apparently my hyperbole is enough to excoriate a lengthy response in regard to your benevolence and I find that ironic, which I respect. I agree that it "should" be bad business, inconsiderate, and insulting to tell a passenger to show up to an airport so dern early. Yet, so many people still buy tickets and so many still show up late. Even with the worldwide declining number of ticket sales, millions are flying despite the problems. I don't get that.

The airline PAYED me to get the flight out on time SAFELY. Anything else in between was a headache which I was personally blamed for those who did clear through security in enough time or were not allowed to board. I hated that! You tell me what is right when you have a 5 stand bys waiting to get on board and the last few confirmed passengers have not showed up to the gate at the minimal time. In most cases, those stand bys were late for the last flight and if I let the next late passenger on, I have even more problems. What would you do? What is your answer? You can't board everyone. Most flights are full. Not to mention I am responsible for the next flight out in 45 minutes and I still have to work the weights for the current flight and confirm boarding status to the captain before it is allowed to take off! All this before the scheduled departure time. That does not give me enough time to resolve current passenger issues. Its not that I didn't care. I really did! My employer did not give me enough time, resources or training to do my job and some things have to give. I am so sorry, even though I was not your gate agent, but that is the nature of the beast. Which is why I no longer do that job, the other reason was dealing with ignorance on the passengers' part. I can handle that too if I was given enough time to do my job, but the personal insults crossed the line. It sucks both ways my friend.

Why was TSA so slow? Was it because the airport was crowded, or perhaps they were understaffed like usual. I realize that filing a complaint is futile but it is certainly better than not saying anything at all. Governments may be inefficient but they are consistent with keeping records and that has to count for something in the long run once we have people in Washington who know what they are doing and not wasting our tax dollars with issues that are apparently not helping the economy. By the way, I have no remorse on those who took home loans they could not afford. If you make $50,000 dollars a year then you have no business buying a $250,000 home in my opinion. Why should the tax payers pay for that? I did not vote in the presidents of the banks who approved of these loans nor did I vote for any of the Senators, Congressmen (except for one..he will not be getting my vote next time) and the current president who is trying "bail out" every large corporation with my tax dollars. If I screw up I on my bills, it is my responsibility to have prevented it or face the music. Maybe that approach is cold but I just don't agree with more debt to solve an awful debt problem that is threatening my home country!

"I guess if ALL boarding agents were allowed to fall a few minutes behind in THEIR work flights wouldn't take delays?" That sentence makes no sense at all. I understand typos though. Please clarify this one for me.

I really do appreciate your comments as I want to learn more from those who travel often. Hence my name. Good luck to you in the future.

Last edited by airhead; Mar 10, 2009 at 3:20 AM.