Not loading or delivering baggage as promised
On a direct flight from SLC to FAT, Delta decides not to load my suitcase on the plane, but does load my skiis and boot bag. What do you think I needed more??? Next time give me a choice if you are going to purposely leave my bags behind!!! Then do not promise a next day delivery when it will be 2 days or the location I request, when it will be the location you want to deliver the bags. You decide after 8pm to deliver the bags to my work instead of my home that I had requested. When I ask for the simple refund of $40 you say NO. Now I know why I and many others have decided to stop traveling. You ruin what would have been a great vacation and I would have done again! NOW I will never fly with Delta again, too Risky!!!
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