Exception:
Baggage exception for tickets purchased in Brazil and Japan:
Two checked bags up to 70lbs/32 kgs are permitted as the free baggage allowance for tickets purchased in Brazil .
For tickets purchased in Japan traveling to/from Brazil only, two checked bags up to 70l bs/32 kgs are permitted as the free allowance.
it doesn't really say "tickets purchased online" I would assume that if you purchased this at a ticket office or airport, or a travel agency in brazil that is when the exception would apply.
I would try writing to customer care and see what happens, you may get a refund of the charge.
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