Complaint: Baggage Problem "Elite" status? HA
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  #26  
Old Mar 17, 2009, 10:36 PM
countrynewsman countrynewsman is offline
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Join Date: Dec 2007
Location: Killeen, Texas
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Quote:
Originally Posted by ChrisH View Post
It has gotten to the point, where I don't care anymore, either, because it is clear that nobody else does.
As I mentioned earlier, it comes from the top down. I recently read an article where Larry Kellner, Continental's CEO, gives a monthly bonus to employees when delays and baggage problems are low (something to that effect). So, despite my complaint, kudos for that at least. And, kudos to you for doing a good job. I know you're frustrated, but don't let the turkeys get you down. At least at the end of the day, you know you have done your best. My guess is someone knows your capabilities and you will get rewarded for them...I hope.