Judge,
Appreciate your comments, and empathy - hopefully you had better luck with FA's on your flight and it wont happen again !
When I returned from my journey I attempted to use the CO customer care contact, to no response. I have since recently written to CO, and am awaiting a response.
My trip is over and done with. Given the probabilitites or being sick on a flight once in 28 years of international flying, it is not me specifically that I would like to bring attention to, but anyone who may be unfortunate enough to encounter such discomforts.
For me personally, I do need an explanation of the humiliation and harassment from the FA and therefore the airline in question, and complete lack of customer service and apathy shown by FA's by admitting to even turm call lights off under false assumptions, and then turning on passengers after the fact when they are inconvenienced in any way. Aksing me 6 hours after the event, in public in a fully awake and lit cabin, if I would throw up all over the place if I got breakfast, was beyond rude! I expect explicit and earnest apology from the airlines, such comments were completely uncalled for and reflects lack of training and even moral fiber of the attendant who should not be in a service role anywhere with that attitude.
Such attitudes affecct us all collectively . European and Asian airlines ( that I have flown) put foremost attention to flight crew behavior and training, among other comforts. We are competing with a world economy - even in that aspect, our airlines should be attempting to meet, if not beat those standards, else the alternate choices continue to become more attractive for all.
Be well, and thanks again !
OT
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