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Old Mar 23, 2009, 3:10 PM
WorldIsMyHome WorldIsMyHome is offline
 
Join Date: Mar 2009
Posts: 9
Default Similar problem with Air Berlin - MC and AmEx refused to dispute the charge

Quote:
Originally Posted by lmhhike View Post
I had a round trip flight between Mexico City to Cozumel mid August 2008. I was overcharged for excess baggage. They charged me 150 pesos for every kilogram overweight. According to their web site, the charge should have been 125 pesos. I am disputing the charge on my Visa card.
I had two similar problems with Air Berlin. I tried to dispute the charges with my credit card companies but they refused saying that since I was present at the point of sale and signed the slip, they can't dispute it. What did your Visa company tell you?