Alitalia is the absolute worst airlines I have ever, ever used. Most people say try another...sometimes you can't it is part of skyteam and with the flights you want you have to use them. However, I will try to reroute my flights and use other airlines. I am so tired of my CONFIRMED flights being changed. The rude people that work for alitalia and absolutely NO idea what CS stands for! They ast as if they are doing you a favor. Lost luggage, horrible and dirty seats and bathrooms. They are so rude when you call them if you are lucky enough to actually have the time to sit wait for 30 minutes or more and get them. Then they hung up on you. Yet, we are paying their wages and they think they are kind of the airline. Arrogent, rude, condesending and all of the other negative adjectives available would describe this airlines. Never, never again.
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