Complaint: Customer Service AirTran... sneaky, and rude too
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  #4  
Old Mar 27, 2009, 6:48 PM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
Posts: 1,366
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Welcome to the world of "discount" air travel. A la carte pricing is becoming the norm. Everything from seat assignments and checked bags to refreshments on the plane and now even restroom use, in the case of RyanAir, is no longer a part of the ticket price. If you want the extra service or convenience then you pay. Period.

I must disagree with you, however, that you should receive "special" treatment and therefore not pay for your advanced seat assignments. People wish to sit together for many reasons including traveling with children. This shouldn't be an automatic exclusion from paying for a service that everyone else has to pay for. If you didn't like their policy you should have bought a ticket on a different airline.