Complaint: Canceled / Delayed / Overbooked Some advise please
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  #6  
Old Mar 29, 2009, 3:31 AM
wkharris2001 wkharris2001 is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Apr 2008
Posts: 91
Default up fares

okay this one is hard to explain but i'll do my best. just let me know if it needs more clarification.

just as coach fares are divided into seperate "classes of service" y,b,m,h,k,q,l,u,t (Highest price to lowest) so are the first class fares f,a or business class j,d

The A and D classes are booked as "up" fares. meaning if you're booked into A class of service you will have either a y-up, b-up or m-up fare rather than a full First class fare. Since Y, B, and M are coach classes of service. an up fare IS a coach ticket with an upgrade to first class. so some people call it a "discounted" first class ticket, but in all actuality it's a coach ticket with an upgrade.

I hope that kind of explains everything for you coolerlady

I neither defend nor agree with this fare structure as it is confusing for passengers. I'm just trying to explain a little about how it works.