Complaint: Customer Service Rip Off
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  #1  
Old Mar 29, 2009, 6:26 PM
smaraj smaraj is offline
 
Join Date: Mar 2009
Posts: 2
Angry Rip Off

My sister travelled from Trinidad to Houston with a suitcase which was suitable for coming but apparently not for going back.(It was 5 inches longer than specification, within 50lbs)
The check in attendant Supervisor Mrs Blanco threatened to not allow my sister to travel after I started to enquire why we were being taken for a ride. We ended up paying 100US extra for this.
Continential Airlines are ripping off customers and I intend to let people know this. Please forward this information to others.