Complaint: Customer Service AirTran... sneaky, and rude too
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  #11  
Old Mar 30, 2009, 2:06 AM
bah humbug bah humbug is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 64
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Where does it say you MUST purchase seats in order to sit together? It is an option that you have. Another option is checking in online within 24 hours of the flight. There are ALWAYS seats together that early. Another option is getting to the airport EARLY. Especially during busy times. If you show up at the last minute and did not purchase your seat in advance, then don't expect to sit together. If everyone is already checked in, we can not remove someone from their seat and put you in it. I have never seen it on the aircraft that some one has not been willing to move to help out.....but PLEASE don't say somone forced you to buy seats to get them together...it is just NOT true.