Quote:
Originally Posted by smaraj
It is apparent that you are not an intelligent and rational minded person and I highly suspect you are working for an airline company.
Companies must realise that they must have the same rules and regulations across the board and must comply with these. Had it been a problem in Trinidad, she would have purchased another suitcase there and be off without any further problems.
The fact that we left with it at least 8 times in the past for Houston/POS travel and there were no problems speaks for itself.
Currently we are addressing by writing about in the local media and dealing directly with Continential in Trinidad which is a more positive approach than responding to your high handed response.
Thank you.
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Continental has recently implemented a fee for the first checked bag so I imagine that since one has to pay for any checked bag they are probably scrutinizing every bag to check for oversize and/or overweight items.
I did not insult you so why did you insult me? I was just offering a possible explanation for what may have occurred in your, pardon, your sister's situation. I would like to think that I am at the very least somewhat intelligent and rational but you are entitled to your opinion as am I. Did you or your sister perhaps have a similar attitude towards the agent checking her bag in Houston? It could explain a lot.
By the way, I am not an airline employee.