[txchampaign]

Briefly here are my complaints about this airline that I HATE to FLY but sometimes have to:

1. Last week I arrived to my destination WITHOUT my luggage and they had the audacity to charge me for my luggage anyway! They are greedy pigs. The next thing you know they will charge us for going to the bathroom!!

2. The reservations and online help staff are rude and obnoxious. We pay so that they can insult us. Many of the AA line staff have no patience! And does ANYONE speak English anymore?

3. At the Killeen airport an attendant named YOLANDA was screaming at a passenger at the service desk. When we heard the screams, at the same time, we all turned to look at this crazy employee. The passenger was humiliated as were the rest of us for having had to witness this crazy lunatic. Again we pay a hefty fees to get abused.

4. If AA pilots are not on time they are flying at F14 speeds!

P.S. Now that I found this site, I am e-mailing the link to all my friends.