1. The fee you pay for luggage is not to guarantee it arrives with you (although it should fly with you on each leg, I agree). It is a handling fee (money maker) for the airline as people were/are checking too many bags for the employees they have left (layoffs) to handle them.
2. Rudeness to a passenger is not acceptable (unless there is a personal attack by the passenger on the employee, IMO) and should not be tolerated and should be reported.
As far as anone speaking English, many airline employees who speak multiple languages. A very diverse group, I might say. If you wanted someone who you could understand better, all one needs to do is ask.
3. I don't condone Yolonda but I did get a chuckle out of it. Wish I had the kahones to have done that. Would have felt good. Seriously though, rude and condesending behavior by an employee towards a customer is wrong and should be reported.
4. The old on-time whine. If he's not on-time, he's going to fast. Never really heard that one before. Now if you're talking strictly flying speed, that is dictated by the controllers so he can be in a certain place at a certain time. And really, what does flying too fast mean? Is your head plastered to the back of your seat cuz the plane is travelling at mach 3?
Do email this to all your friends........I was pleasantly surprised today to find so many new posts. Normally only see a handful or even less any given day but today there must have been 20 posts in the last 24 hours. Pretty good.
Last edited by The_Judge; Apr 3, 2009 at 2:58 AM.
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