Complaint: Customer Service Not Allowed on Board
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  #3  
Old Apr 3, 2009, 5:34 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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If I buy a ticket online, get a confirmation email.. I think it is reasonable to assume that I have bought at ticket. If AA say the payment bounced, they should have emailed the customer and told him so. It is pathetic how much morons who work for airlines will defend anything.