Complaint: Reservations refund/exchange policy stinks!!
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  #1  
Old Apr 3, 2009, 8:52 AM
kbheru kbheru is offline
 
Join Date: Apr 2009
Posts: 3
Thumbs down refund/exchange policy stinks!!

Won't give money back on airfare differential and charge $150.00 for any change---guess this is where they make up for any increase in overhead costs---wouldn't use this airline again---stinks too because you know their employees and relatives get big breaks on their traveling---i'm sure they don't pay the $150.00 exchange fee