Complaint: Customer Service SEVERE problems trying to get reimbursement
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  #5  
Old Apr 3, 2009, 3:09 PM
rudybjr rudybjr is offline
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Airline Employee (NOT OFFICIAL REP)
 
Join Date: Apr 2009
Posts: 37
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Just like any insurance company. They accept your policy and then try to deny claims when they come in. Delta should pay you as well as the insurance company.