[QuickQuestion1234]

Our American Airlines international flight was recently canceled due to a pilot rest time issue. This seems like a very preventable problem and it is discouraging we suffered due to AA's lack of planning. We made it on a flight the next day, and were put up in a decent hotel, but missed out on part of a once in a life-time trip we can never get back. The airline emailed us and said as a courtesy they would like to offer us 20,000 miles each. I was wondering if anyone had been successful getting more than this from the airlines (more miles/an actual ticket--miles don't go as far as they used to/or any other form of compensation). Based on the Customer Service plan it seems like they met their stated commitment with the hotel room. However, I would imagine that a squeaky wheel would get some more grease. Does anyone have a good strategy for being more fairly compensated for the very preventable inconvienence.