Complaint: Reservations refund/exchange policy stinks!!
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  #2  
Old Apr 4, 2009, 7:24 AM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
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$150 to change a domestic ticket is pretty standard in the industry right now. AA, DL, NW, CO, UA and US all charge $150. CO does give you a voucher for the difference if the fare decreases but you won't get a refund.

The comparison you make to employee travel doesn't hold water because they travel standby and are never guaranteed a seat.