Complaint: Canceled / Delayed / Overbooked It's time for a change!
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  #7  
Old Apr 4, 2009, 11:46 AM
ornurse4u2 ornurse4u2 is offline
 
Join Date: Apr 2009
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Quote:
Originally Posted by ornurse4u2 View Post
We flew into JFK from Boston, to go over seas to Paris
Delta got us there on time, but didn't unload us for 1 hour because their were 4 other delta planes unloading at the same time. We had the pilet radio ahead and tell them that their was about15 of us that needed to catch that flight. Well, because Delta overbook the flight, they took off 15 minutes earlier than scheduled. They knew they would not have enough seats for us. Delta left us stranded
The ticket booth said that is was not their fault because they got us there on time. But they didn't unload us in time. Even if it was their fault, there were no hotels available for us.
We spent a $1000.00 on hotel rooms,taxi's, meals, and ended up missing 1 day of our tour, $100.00 a piece for that 1 day we missed. That alone was 1,500.00. So delta cost us $2,500.00, and they acted like none of it was their fault. They didn't even say we are sorry for what happened. I think they should pay us for our losses. This was 2 years ago, so we don't have any slips for the cost. Any suggestions?