Complaint
: Reservations
refund/exchange policy stinks!!
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Apr 5, 2009, 11:51 PM
jimworcs
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
Lets not drift into the idea that because "everyone" does it, that makes it right. The fee is extortionate compared to the costs incurred by the airline and is a function of their power, not of the market.
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