Complaint: Baggage Problem An epic story since 1 Oct 08 and counting
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  #5  
Old Apr 6, 2009, 9:37 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Just check out if it might be possible to file a small claims court claim online. In the UK you can now sue and complete the who process online, with both sides submitting their arguments online and the judgement being awarded online. I would suggest you check out if New York offers a similar service. They are not defending their case. They have acknowledged liability by making you an offer. The issue now is purely about the amount. Write to CEO, it can sometimes just get things moving. The other thing you might try the BBB.