My Story
I was traveling with an infant and brought one baggage to be checked. I weighed it as 40 pounds before leaving. It looks like a normal luggage, but they took out a tape measurer and it was 61.5 inches, which is under the limit of 62 inches. Since I have an infant, I wanted to take a little extra, but at the same time be very careful not to get charged for an overweight baggage. They charged me $39 for oversize because of the half inch difference. I called customer service and they said she put 63 inches in the computer when checking in!! I cannot believe the dishonesty of these people and the unwillingness to refund me. I just wanted to warn people because there is nothing I can do otherwise.
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