Quote:
Originally Posted by adm120
I can sympathize with you Trishs. They sold my seat while I was on the plane sitting on the damn tarmac. And their was a standby guy with me on my flight so I know the flight was full. They SUCK at Philly.
I just got a call back from Republic – US Air Express – which is the flight I came in on from Detroit. The consumer relations person told me that UA Air Corp. does the Operations at Philly – and here is the problem. US Air just is a sloppy stupid airline. Too bad Republic has to be under theses clowns. Too bad they didn’t just go out of business.
Butch Cassidy is right here. We need to have the Congress change the damn regulation so that these fools cannot just sell our seats 20 minuets before our flight.
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I didn't say anything about you saying that they
sold your seat in your original post, but I don't know how many times I have read it, and its getting old... They DID NOT sell your seat. Your seat was released. US Airways did not collect money from another passenger after they released your seat... If they had the time to do that nonsense, they would have waited for YOU! The fine print that most people fail to read (but are still responsible for) does not say "if you are not onboard the aircraft 15 minutes prior to the departure time your seat is subject to cancellation, UNLESS you are sitting on a plane waiting for a gate". Unfortunately for people like you, me and so many others that have fallen victim to 15 minute rule, it applies regardless of the circumstances. If they sat and waited on every person who was coming late, NOBODY would EVER arrive ON TIME. In certain circumstances, it is appropriate, logical, and fesible to apply a hold time for a certain flight, but you can't count on that. PHL is not the best setup in the world, but it is definately not the worst airport. It could happen anywhere. You portray your story as though it was personal... In fact, it is just the opposite -- ITS BUSINESS.