Thank you...
...for an insight I had not seen. It could risk other passengers by diverting the flight, and that would not be fair to others. I thank you for that comment, and it will be well considered.
I have written to Continental asking for small remumeration for our inconvenience, and asking them to be more diligent in their Customer Service reps - as they were not (with the exception of two), very Customer-oriented. One was quite nasty to my husband.
Again, I thank you for a sensible, intelligent reply which makes me think twice, and make better choices in the future.
A.
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