I am flabbergasted... does the flight originate in the US or Canada? If in the US, you should proceed immediately to the DOT. Not sure what the equivalent is in Canada, but this needs pursuing. If you booked via Delta, don't be diverted onto any discussion about the policies of their "code share" partner. You booked with them and expect them to honour the booking. Definitely go to the DOT in parallel to the customer services. It really is outrageous. Also post on my3cents
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