Face facts, American Airlines are no better than the guy that steals a handbag from a grandmom. They're simply common thieves. You'll never get your money back. I just had something similar happen to me with AA. I needed an infant ticket for a lap child for a flight to Mexico. They told me it would cost $50, but I had to pay for it at the airport, because of some idiotic restriction. Upon arrival at the airport, they said that they made a mistake, and the $50 ticket would actually cost $250. I complained, but they didn't care. When I got the credit card bill, it actually cost $300. Amex or AA would not give me a refund. They're all a-wholes. I hope they all go out of business, and we would all be better off.
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