I hate to be skeptical, I really do, but I find this hard to believe. This is really almost like robbery. I know airlines suck but the OP said the airline told him this was their policy. Never have I heard of this policy from an airline, foreign or domestic. If an airline changes a schedule, the passenger is offered alternate flights at NO CHARGE or a refund if it doesn't meet his/her satisfaction.
Why doesn't the OP just take the refund then if they keep trying to charge? OP said....."I looked online and there are tons of seats available on other flights you offer that day." Just book new seats, probably at a lower fare than the initial booking.
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