the $163 per ticket is for the fare difference,, that is what they are trying to pass onto me. If i take the refund, i am still stuck with no ticket and having to pay a much higher price since the flight is a few weeks out, instead of 3 months when I initially purchased the tickets..
and yes the code share is AeroMexico... still no response from the "customer service email". will post any response. If it was 1 ticket i wouldnt really battle over $163, but since its 6 x $163 its a little more extreme.
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