Apr 22, 2009, 3:30 PM
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Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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The alternative offered is unacceptable. He paid for a direct flight and one is available.. lets hope Aeromexico have some customer service left and can help him. I still think he should also go to the DOT. It is scandalous.
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