Complaint: Frequent Flyer Program UA Stole My 100,000+ Miles
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  #2  
Old Apr 24, 2009, 7:31 PM
Corbel Corbel is offline
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Airline Employee (NOT OFFICIAL REP)
  
Join Date: Jan 2008
Posts: 214
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if your account is inactive for 18 months your points expire. did you earn or redeem points at least once in the last 18months since january 09?? this could be the reason
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