Complaint: Customer Service Overcharged
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  #17  
Old Apr 25, 2009, 11:08 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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The fees and taxes scam is becoming very widespread. Very few of the "taxes" are in fact taxes. They are the normal cost of doing business, such as landing fees, airport charges, etc. Ryanair even levy a "wheelchair fee" which they pretend was imposed on them by the government. This is rubbish.. what happened was they wanted to charge disabled customers for the use of a wheelchair and special assistance to get on the plane. When the courts found that this was discrimination against disabled people, Ryanair levied a "wheelchair fee" on ALL passengers, which raised many millions of pounds more that the services ever cost. They show it separately as if it was tax. There is no level the airlines will not stoop to, to separate a customer from his money.