Quote:
Originally Posted by jimworcs
My only point is this... these miles were offered as an inducement to purchase services... subsequent to the purchase, the terms and conditions are changed to include "fees" and "expirations" which did not exist when the inducement was given. Whilst the T&C's allow this, I still think it is deceptive. If Target advertises a free voucher for a Tivo with every flat screen TV, and then tells the customer that you have to spend $199 to redeem the voucher, or the voucher expired, although when it was offered there was no expiry date, people would have something to say about it. For some reason, the airlines seem to be exempt from this... and we give them a free ride to change the terms upon which the ticket was bought in a random and highly one sided manner.
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I get you but in all honesty you have to take frequent flier miles at face value. You can accumulate and use as long as you meet their T&C's. A loyalty program is meant to reward loyalty. After all, if one doesn't fly an airline for 18 months how loyal is that person?