Back on topic now...if your travel is booked with miles or money, it is incumbent on the carrier which issued your tickets to re-book you when schedule changes or cancellations occur. PERIOD! If Delta refuses to do this for an itinerary then you need to take this to the top of Delta management and/or complain to the DOT. I'm glad that the OP took the advice of those on this board to seek the help of the DOT so Delta could no longer hide behind the incompetence of their offshore call centers who demanded additional money for a change that was not within the control of the purchaser. It's a shame that it took the intervention of a federal entity to make things right with the consumer.
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