Complaint: Customer Service pick your battles wisely
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  #2  
Old Apr 30, 2009, 10:42 PM
Corbel Corbel is offline
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Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jan 2008
Posts: 214
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i personally (as a flight attendant) would like to thank you for saying this. yes alot of airline employees (f/a's included) can get rude mean and down right ****** to passengers, but like everybody here i always say there are 2 sides to everystory. you may here a f/a yelling at a pax, but did they (the pax) start the arguement or the f/a. you only hear certain things. i cant tell you how many times i have been yelled at by passengers out of JFK because i had to stop serving them alcohol, and then i hear....you are here to serve me. i just think to myself, not really....thats only the second part. we are onboard, primarily for your safety. but i have also (as i said earlier) f/a's who can be very rude towards passengers for no reason at all