I had a trip planned to Cancun with my wife and 2 year old son. Since the CDC and the WHO thought it was unadvisable to travel unless it was essential, I decided it would be prudent to cancel this trip due to having a young child. USA 3000 said I could change my flight, but I would have to know when I wanted to fly and I could only fly through December 15th. I could also cancel for a fee of $250 per ticket. Comparatively, my in-laws were booked on a Continental flight and they are able to re-schedule at a later time for up to one year - a reasonable policy.
How does USA 3000 know when this epidemic will be over? I was not looking for a refund, I know they are in the business to make money, all I was looking for was the flexibility to reschedule at a later time within a 1 year window. I did not read every airlines Mexico policy, but I think most airlines were following a policy similar to Continental. Live and Learn, I will never book a flight on USA 3000 again
