Quote:
Originally Posted by Silent Bob
Actually, picking holes in a complaint doesn't defeat the purpose of the forum, that's what a forum is all about.
If we just accept what's given to us, then where's the debate portion comes in? If no one objects to a post then there would be no need for a debate true? There would be no need for airline employees or "sympathizers" to be here.
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Silent Bob, the forum is called "Airline Complaints," not "Airline Debates." My understanding has always been that this forum was intended to be a safe place for people to share their airline-related grievances and perhaps find appropriate ways to achieve remedies thereof. Healthy banter is fine, provided the ultimate goal is to improve the pitiful state of the U.S. airline industry rather than to constantly defend it.
Quote:
Originally Posted by Silent Bob
I don't try to push blame
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Silent Bob, I would submit your posting record speaks for itself where placement of blame is concerned. I have remained quiet for a long time, but I really do appreciate what this forum is attempting to do for those of us who are regularly wronged by the U.S. airline industry we are forced as businesspeople to endure. I think that airlinecomplaints.org has the potential to become much more popular, provided in part that people generally view it as a legitimate and comfortable channel through which to share their views.
Please let me make clear that in my own personal experience, a majority of my American Airlines flights are completely tolerable, and a smaller percentage are actually pretty darn good. However, the relative proportion of my truly awful U.S. airline experiences both in the air and on the ground is still beyond unacceptable, and I for one totally refuse to accept this as an inevitable "fact of life." Regularly attempting to create doubt that egregious actions on the part of airline personnel and management is not mostly to blame for such failure is counterproductive to the fundamental purpose of this forum.
With a spirit of understanding, there are things we can do together to institute meaningful, constructive change for both the industry and the flying public. Hopefully, that's what the forum is really all about in the end. Enough said.