For those of you leaving us, we recommend reading the Forum Rules/FAQ next time you join a forum.
Ours clearly states:
Quote:
7) Why are the complaint sites for each airline a forum?
Because we believe that's the absolute best medium for a public complaint site. A forum makes it easy to post and categorize complaints, respond to complaints, and search for complaints, while simultaneously making every post public for anyone, including non-members, to read. It has the added advantage of creating a community of users than can help and support each other.
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Many of the posts from Pro-Airline members have been neither helpful nor supportive for the OP.
Furthermore, we
never said don't debate with the OP's, we merely stated that if you are going to debate, then debate with FACTS, not opinions. Facts are helpful, opinions generally are not. Those that do not see that important distinction are generally the same kind of people that like to argue for the sake of arguing.
If you want to debate with opinions, we have an area for that. It's called the
General Discussion forum. Feel free to let loose there regarding
any topic or complaint, but please refrain from discrediting new members or attempting to belittle their Complaints inside their
own Complaint thread. That is
not what this forum is for.
For those of you who weren't here at the beginning, we also recommend you read
this post and
this thread so that you may be enlightened as to why we wish to ensure replies to OP's are
always supportive, helpful, and solely based on facts. There will always be members here with certain agendas, and it is the responsibility of the staff here to keep those in check for the safety of the community.
Have no doubt about it, this is a 100%
Pro-Consumer website. However, that does
not mean we are Anti-Airline, which is precisely why we encourage members of the Airline industry to
help and support people's complaints as they are often times the best-equipped and informed to provide advice on these very topics.
What this site is not, however, is a space for Airline employees to release their own pent-up frustrations about their experiences with customers and take them out on new members.
We are the
#1 Airline Complaints site on the internet and we intend to keep it that way.