They did make those announcements routinely in the past. It was another thing that disappeared post 9/11. I also agree that many people abused the policy. I saw many very physically capable people announce that they had a physical problem in order to get onboard before anyone else. Once at their destination they literally sprinted off the plane and didn't seem one bit impaired. I think people with small children can obviously prove the need to pre-board as can pregnant women and people with canes/crutches and other obvious outward signs or symbols of disability.
But since it creates a bit of a problem for the gate crew and requires a little extra attention on the part of the flight crew the newly empowered staffers now say..no preboarding..mainly because they can. Bullies.
American seems to be operating on a take it or leave customer service. If you don't like what they are doing tough luck. Shut up and get on the plane. American has gone from one of the most customer centric airlines to one of the worst. Zero customer service. Profits before people. I know it is a tough time for airlines but come on. You treat people like cattle long enough and it will come back to haunt you. When the economy improves people will remember and choose other airlines.
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