[donaldbane]

I am about to travel 120kms to Valencia airport because Air Europa refuses to deliver my bag - it was not on the flight I arrived on 3 days ago from Paris. It did arrive the next day but they kept saying it was in Customs and I would have to wait. Now they tell me that I must go to the airport and pick it up as it is still in customs. The local Guardia Civil where I live phoned the airport police last night and were told that they do not have my bag. It seems this is a ploy used by Air Europa to force you to go to the airport so they dont have the expense of delivering the bag. I phoned them again this morning and was told that f I did not come and get the bag myself then it can just stay there. I have not and do not intend to make a claim for compensation as I know I would just be wasting my time. At least I know where my bag is - unlike mcfuentes! A cheap airline with a cheap attitude. Never again!