Complaint: Customer Service Pregnant Wife refused pre-boarding
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  #25  
Old May 8, 2009, 5:24 PM
Corbel Corbel is offline
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Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jan 2008
Posts: 214
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i dont want to sound like im sticking up for AA, but i flew them to mia the other day and they preboarded with families traveling with small children under the age of 5, but i also saw people take advantage of preboarding. since when does a 15 year old traveling with parents qualify for preboarding. maybe it was the agent that didn't make the announcement in your case.