Complaint: Baggage Problem As long as the handle breaks, we're covered.
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  #3  
Old May 9, 2009, 10:46 AM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375
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If it was obvious they damaged the bag, you should have insisted on filing a claim, or spoken to a a supervisor. Southwest is one of the worst airlines for denying liability for delayed, or damaged, baggage.
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